At StartupSuccess, your satisfaction is our priority. If you're not completely happy with your purchase, you can request a refund within 60 days of your purchase date.
How to Request a Refund
To ensure a smooth refund process, please follow these steps:
1. Contact Us
- Reach out to our customer support team to initiate your refund request.
- You can do this by emailing us at support@vsvidkovskiy.com
2. Provide Order Details
- Include your order number and reason for the return in your message.
- If applicable, attach photos or additional information to support your request.
3. Return the Product (if required)
- Once your refund request is approved, we will provide detailed return instructions.
- The item must be returned in its original condition and packaging unless otherwise specified.
Refund Processing
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to reflect in your account after we receive and inspect the returned item.
Exceptions & Non-Refundable Items
While we strive to offer a flexible refund policy, some products may be non-refundable, including:
- Digital products (e.g., downloadable courses, software, or e-books) once accessed.
- Used or damaged physical products that are not in their original condition.
- Hygiene-sensitive items (if applicable).
If you're unsure whether your product qualifies for a refund, please contact us before making a return.
Thank you for choosing StartupSuccess. We appreciate your trust and are here to ensure you have the best experience possible!